T-Mobile Waiving Overage Charges in Louisiana, Texas and Mississippi

Photo Courtesy of T-Mobile / MGN

T-Mobile is waiving overage charges for talk, text and data for T-Mobile, Sprint and Metro by T-Mobile customers in selected areas of Texas, Louisiana, and Mississippi who are not already on unlimited plans.

Posted: Oct 9, 2020 10:03 AM

Customer & Community Support
T-Mobile is waiving overage charges for talk, text and data for T-Mobile, Sprint and Metro by T-Mobile customers in selected areas of Texas, Louisiana, and Mississippi who are not already on unlimited plans. From 10/9 through 10/15, we are providing unlimited talk, text and data for customers in the following locations:

Louisiana Parishes: Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Cameron, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Jefferson Davis, Lafayette, Lafourche, Plaquemines, Pointe Coupee, Rapides, St. Helena, St. Landry, St. Martin, St. Mary, Terrebone, Vermillion, Vernon, West Baton Rouge, West Feliciana

Texas Counties: Angelina, Hardin, Jasper, Jefferson, Nacogdoches, Newton, Orange, San Augustine, Shelby, Tyler

Mississippi Counties: Adams, Amite, Franklin, Lincoln, Wilkinson

Network
Our local teams are working hard to prepare our networks along Delta’s projected path to minimize any network impacts. We’ve staged a number of temporary solutions for quick deployment where needed in the aftermath of the storm. This includes additional generators, a fleet of temporary network solutions such as Cells on Wheels (COWs), Cells on Light Trucks (COLTs) satellite infrastructure, small cells, Mobile Command Trailers

As the storm approaches and makes landfall, it’s possible that customers in coastal Calcasieu and Cameron Parishes may experience short-term impacts to their coverage. If your mobile service is interrupted or spotty, we recommend customers try the following:

  • If you have home broadband and power but no mobile service, try Wi-Fi calling, which allows T-Mobile and Sprint customers with capable devices to text and make and receive voice calls via any capable Wi-Fi connection. IMPORTANT: If you have to call 911 using Wi-Fi, be sure to give your address to the operator.
  • If you have a connection to the T-Mobile and Sprint networks, keep calls to a minimum and as short as possible. This helps reduce the load on our network so others can get through.
  • If you are a Sprint customer on the Sprint network, you can roam on the T-Mobile network if the Sprint network is impacted and T-Mobile is not.
  • Send a text instead of making a call. Text messages get through easier during times of congestion.

More information on how T-Mobile prepares for storms like Hurricane Delta, is available in the T-Mobile Newsroom.

For the local updates and preparation tips for Hurricane Delta, check out these site:

Lafayette
Mostly Cloudy
87° wxIcon
Hi: 90° Lo: 75°
Feels Like: 97°
New Iberia
Mostly Cloudy
85° wxIcon
Hi: 89° Lo: 76°
Feels Like: 97°
Ville Platte
Partly Cloudy
88° wxIcon
Hi: 94° Lo: 73°
Feels Like: 100°
Abbeville
Partly Cloudy
85° wxIcon
Hi: 90° Lo: 77°
Feels Like: 91°
Crowley
Partly Cloudy
86° wxIcon
Hi: 89° Lo: 75°
Feels Like: 101°
St. Martinville
Mostly Cloudy
85° wxIcon
Hi: 89° Lo: 75°
Feels Like: 97°
Opelousas
Partly Cloudy
88° wxIcon
Hi: 94° Lo: 74°
Feels Like: 100°
Stormy Weather to Start the Week

Latest Video

Image

Businesses in Downtown Lafayette Prep for Potential Storms

Image

Storms Return to the Forecast

Image

Queen in the Trenches

Image

2021 Hurricane Season Outlook

Image

Tracking heavy rain for Father's Day

Image

June Is National Camping Month, Here Are Some Tips To Make Outdoor Living A Breeze

Image

BackYard Sapphire, Bringing Glass Recycling To Acadiana

Image

Food Prep During Hurricane Season

${item.thumbnail.title}

Are colds and common viruses coming back?

Image

Outdoor workers at risk in summer heat

Community Events