STREAMING NOW: Watch Now

Possible Patient Accounts Accessed Due to Cyber Breach at LSU Health

Photo courtesy of https://www.lsuhsc.edu/

LSU Health New Orleans Health Care Services Division recently became aware of a cyber intrusion into an employee’s electronic mailbox.

Posted: Nov 20, 2020 3:07 PM
Updated: Nov 20, 2020 4:04 PM

Baton Rouge, LA. – LSU Health New Orleans Health Care Services Division recently became aware of a cyber intrusion into an employee’s electronic mailbox. Email messages or attachments contained limited information about patients who received care at Lallie Kemp Regional Medical Center in Independence; Leonard J. Chabert Medical Center in Houma; W. O.Moss Regional Medical Center in Lake Charles; and the former Earl K. Long Medical Center in Baton Rouge; Bogalusa Medical Center in Bogalusa; University Medical Center in Lafayette; and Interim LSU Hospital in New Orleans. It is possible that this information was accessible. The intrusion appears to have occurred on September 15, 2020, and the mailbox access was discovered and disabled on September 18, 2020. The Health Care Services Division is not aware that the intruder actually accessed or misused the patient information in the employee’s mailbox. LSU Health Care Services Division is currently investigating the time frame of the patient information that may have been accessed. When the intrusion was discovered, the LSU Health Care Services Division’s Compliance and Privacy Department began the difficult and laborious process of identifying any patients whose information may have been compromised. While the exhaustive investigation has found thousands of patients, work continues to discover any others. Affected patients and the public are being notified. The type and amount of patient information varied by location of care and each email message but may have included: patients’ names; medical record numbers; account numbers; dates of birth; Social Security numbers; dates of service; types of services received; phone numbers; and/or addresses; and insurance identification numbers. A few contained a patient’s bank account number and health information including a diagnosis. In most instances, there was limited information in the email or attachment, meaning that just a few of these identifiers were contained in the email. Out of an abundance of caution, patients who received care at the above hospitals are encouraged to monitor their credit reports for potential identity theft. The website www.identitytheft.gov provides a step-by-step process to respond to, and recover from, incidents of identity theft.
November 20, 2020
LSU Health Care Services Division sincerely regrets any inconvenience or concern this incident may cause affected patients. Although strict privacy and security policies were in place at the time of the intrusion, security practices and procedures as well as additional available methods for protecting the email system are being reviewed to determine if improvements can be made to further reduce the risk of such a breach in the future. Any changes will be included in the information security training that all employees are required to complete. Any questions concerning this matter should be directed to LSU Health Care Services Division’s Compliance and Privacy Department at 1-800-735-1185. Please leave your name and a phone number where you can be reached. Your calls will be returned as soon as possible.

Lafayette
Broken Clouds
73° wxIcon
Hi: 78° Lo: 55°
Feels Like: 73°
New Iberia
Broken Clouds
72° wxIcon
Hi: 78° Lo: 59°
Feels Like: 72°
Ville Platte
Overcast
73° wxIcon
Hi: 77° Lo: 48°
Feels Like: 73°
Abbeville
Broken Clouds
72° wxIcon
Hi: 78° Lo: 56°
Feels Like: 72°
Crowley
Overcast
65° wxIcon
Hi: 78° Lo: 54°
Feels Like: 65°
Saint Martinville
Broken Clouds
72° wxIcon
Hi: 80° Lo: 58°
Feels Like: 72°
Opelousas
Overcast
73° wxIcon
Hi: 78° Lo: 51°
Feels Like: 73°
Stormy Period expected over the next few days

Latest Video

Image

Weather 11-25-2020

Image

Tracking the severe threat tomorrow

Image

ACA Fighting to Keep Our Music Alive

Image

Kid Lit Pick: Who Are Our Heroes by Eliana Melmed

Image

Holiday Gathering Safety During COVID-19

Image

USDA Offers Practical Tips to Prevent Foodborne Illness

Image

Cranberry Pecan Recipe by Cane River Pecan Company

Image

Veterans Care Packages

Image

Rain Chances on the Rise

Image

Cajuns Prepare for ULM

Community Events